Terms & Conditions

Effective date: August 8, 2025
Carthage Transfer
Website: https://carthage-transfer.com

These Terms and Conditions set out your rights and responsibilities when booking Carthage Transfer airport transfers and related private transport in Tunisia. By confirming a booking, you agree to provide accurate trip details and to follow the policies below so we can deliver a reliable, on-time experience.

1. Changes and Assistance

For any booking changes or assistance, please contact us only via WhatsApp. Message us as early as possible if your plans change so we can adjust smoothly.

2. Cancellation Policy

You may cancel free of charge with a full refund if you cancel at least 24 hours before your scheduled pickup.

Cancellations made less than 24 hours before pickup may be subject to charges.

3. Waiting Time

  • One hour of free waiting time is included after your flight lands.
  • Waiting time starts only after landing — we do not charge for flight delays themselves.
  • Each additional hour of waiting beyond the free period is charged at €10.

4. Flight Tracking

When you provide your flight number, we monitor arrivals in real time and adjust pickup timing so your chauffeur is ready even if your flight is delayed.

5. Pickup Instructions

Upon arrival, your driver will wait in the arrivals area holding a sign with your name. You will also receive driver contact details before landing.

6. Prices and Booking Details

  • Prices are quoted in EUR unless otherwise stated.
  • Please ensure that all booking details — flight number, contact information, and pickup time — are accurate so we can provide a punctual service.

7. Contact